General terms and conditions
On the day of arrival, your room as well as the bathing and sauna facilities will be available from 3 pm onwards. On the day of departure we kindly ask you to leave the room and facility before 11 am.
Pets are not allowed on our premises.
The reservation is confirmed and guaranteed, as soon as you hand us out a valid credit card number with its expiration date, the card holder’s name as on the card, and its security code on the back.
Payment and Cancellation policy:
The balance of the entire stay will be paid at the check-out, by cash or credit card (Visa, Mastercard or American Express).
Cancellation policy: The right of withdrawal as laid down in the Consumer's Code is not contemplated - however, we are willing to apply the following conditions for withdrawal. If cancelled we apply the following fees:
- before 20 days prior to arrival 0%
- 19 to 3 days prior to arrival 50%
- less than 2 days prior to arrival or no show 100%